This hotel suits me perfectly with great amenities like wi-fi, a fitness center, and a welcoming bar area. The staff once helped with dinner recommendations, which made my stay memorable. I highly recommend it for relaxation.

All fine, but cleanliness issues.

Just a proper fit for getting around the area in Ottawa with real value for money. The hotel staff was friendly and tried hard to assist, even when they were clearly overwhelmed. Consider finding an alternate route to navigate the hotel to avoid confusion with the stairs.

The hotel had a lovely bar and convenient downtown location, perfect for exploring. However, the small room was a downside and the shower lacked proper hot water. Staff were friendly, but I’d have liked additional bathroom amenities and an early morning wake-up from housekeeping was bothersome.

Not a Great Experience Due to Staff Issues

During a recent stay, the accommodations were decent with comfortable beds, but the service left much to be desired. The rudeness exhibited by staff overshadowed any positives.

100% recommend for a weekend outing

Spacious room, modern features, with a huge bathroom and a comfortable bed for a perfect night's sleep, conveniently located near the Rideau Centre and a plethora of dining options in Byward Market.

Everything was exemplary.

We had a spacious room with a fridge, making our stay convenient while managing four babies! The location was ideal, just a walk away from the bustling shopping center, which even has a Nordstrom. Breakfast was delicious, too!

In my wife’s opinion, the lack of a family-friendly relaxation area made things challenging. An indoor play area would be great for families with kids.

My partner and I recently stayed here for two nights. The staff's warmth and the location's convenience made our visit enjoyable, despite the pool being too crowded. Exploring Ottawa was easy, and we loved the complimentary cookies at check-in.

perfect base for exploring ottawa's top attractions and parks

I had an amazing stay with easy access to the Ottawa Art Gallery just across the street and a mere 10-minute walk to Parliament Hill, making it perfect for weekend strolls through historic sections of the city.

I really enjoyed my stay here. The room was spacious and clean, exceeding my previous experience in ottawa. The location is perfect, right near all the attractions and easily walkable.

wifi connection was unstable.

The hotel features bright, inviting common areas, and the staff were exceptionally friendly and accommodating, making my stay smooth and enjoyable. I loved the convenient location, allowing easy access to nearby attractions, restaurants, and shopping.

A slightly more comfortable mattress would enhance sleep quality.

We explored one of the few Nordstrom stores in Canada and went skating on the largest naturally frozen skating rink. The location was perfect for walking to attractions. The rooms were clean, and the staff was friendly, which made our stay enjoyable.

However, we did deal with some noise issues from a large group of students staying at the hotel, which made the lobby crowded.